NL Leisure's Active Health Programme, in partnership with NHS Lanarkshire, provides a range of supported programmes to help individuals realise the benefits of becoming more physically active and also assisting those who are recovering from minor or serious illness.

The programmes are aimed at individuals who would benefit from a reduction in sedentary behaviour, increase in physical activity or who need more specific support in taking part in physical activity sessions due to a particular health issue.

For more information please visit: www.activenl.co.uk/active-health or contact:

Melanie Menzies

Health & Wellbeing Manager

Tel: 01236 341709

Email: menziesmel@northlan.gov.uk

If you feel at risk of being harmed, or think you know someone who may be at risk, you must tell someone. You can contact your local social work services, health professionals or the police. They will take your concerns seriously and work to make sure everyone is safe.

For more information on adult protection in North Lanarkshire, please visit www.northlanarkshire.gov.uk/index.aspx?articleid=15672.

The community alarm service helps people living in North Lanarkshire who need some extra support to stay in their own homes with the security of knowing that they can call for help in an emergency, such as a fall or an illness, at any time of the day or night.

For more information please visit: www.northlanarkshire.gov.uk/social-care-and-health/adults/community-alarm-service.

All North Lanarkshire residents who do not have English as their first language can take part in English language classes to help them in everyday life.

These classes cover reading, writing, speaking and listening.

For more information please visit the following link: https://www.northlanarkshire.gov.uk/schools-and-learning/learning-in-the-community/adult-learning/english-second-or-other-language-esol

Contact Community Learning & Development Partnership tel:  01236 812595 or email: cld@northlan.gov.uk

You have indicated that you may be hard of hearing. We recommend that you complete a hearing assessment which can be found under the Hearing section on the online self-assessment page.

You have indicated that you have fallen within your home and you are worried about this and having more falls. There can be a variety of reasons for why you might have fallen and it is important to consider these to try and reduce further falls from occurring.

You can find out further information about falls on the NHS Inform Preventing Falls website: www.nhsinform.scot/healthy-living/preventing-falls.

Further Help with Falls:

NHS Inform have also created the 'Upwards and Onwards' film, which can be found on their website and explains several things to do with falling.

For example:

• How to get up from a fall.
• What to do if you can't get up.
• How to prevent falls.

You can either watch the whole film or a specific section by visiting this link: www.nhsinform.scot/healthy-living/preventing-falls/dealing-with-a-fall/what-to-do-if-you-fall

Safer Homes, is a joint partnership service with North Lanarkshire Council and offers a free service to householders from North Lanarkshire who would benefit from additional safety and security measures. The team have been carrying out the Safer Homes service since October 2012, and have received more than 2060 referrals, visited over 2,500 properties, installed over 9,000 pieces of safety equipment.

To request a referral for a Safer Homes assessment please contact either your local Housing or Social Work Office.

Housing office - www.northlanarkshire.gov.uk/index.aspx?articleid=7982

Social Work Office - www.northlanarkshire.gov.uk/directories/social-work-locality-offices

NHS Inform provides online information on ways you can prevent falls. The site includes information on causes of falls, how to deal with anxiety about falling, strength and balance exercises and much more.

For more information please visit www.nhsinform.scot/healthy-living/preventing-falls.

As a local authority, North Lanarkshire Council, is responsible for dealing with antisocial behaviour within our communities. North Lanarkshire works in partnership with Police Scotland and other agencies to make sure our communities are safer and more pleasant places to live, work and visit. If you are experiencing issues in relation to antisocial behaviour, please call 0300 123 1382 or email antisocialenquiries@northlan.gov.uk. Our phone line operates 24-hours a day and our call handlers are available to take your complaint and provide relevant advice and assistance.

Your answers have indicated that you have regretted letting someone into your home, e.g. someone claiming to be from a utility company or a pushy sales person.

If you have not already done so, you may wish to report this person to Trading Standards on 01236 856361 or email TradingStandards@northlan.gov.uk. In order to investigate this, they will need as much specific information as possible.

If you would like to report a suspected incident of Doorstep Crime, please contact your local police or Trading Standards office. More information can be found on: 

www.northlanarkshire.gov.uk/housing/repairs-and-advice/tenant-safety/bogus-callers