Information and services
The Herbert Protocol is a form which family members or carers complete for a person living with dementia or at risk of going missing.
Families of a person with the condition are asked to download the Herbert Protocol form and provide information such as places of importance to them, often visited places, health issues and places they have been found in the past if reported missing.
The protocol can be printed out and stored in a safe, easily accessible place in the person’s home or kept by a family member electronically.
It enables police officers to quickly obtain vital information about vulnerable people who have been reported missing.
The form is available to download from Police Scotland’s website: https://www.scotland.police.uk/what-s-happening/missing-persons/the-herbert-protocol/
The Macular Society supports those with Macular Degeneration, their families and their carers; offering counselling and other services.
Organisation: The Macular Society
Phone: 01264 560 259
The NHS Medicines: Care and Review Service is a voluntary service for people with long-term conditions. It's available at all community pharmacies across Scotland. You can only use this service if you've registered with a community pharmacy. The service can help you manage your medicine through your local pharmacist whilst your doctor continues to provide your medical care.
For more information please see attached document.
Triple Tap Tech provide advice, help, support and training for the visually impaired community of Scotland in using technology to enhance people's life. They will show you how to use the latest computers, smartphones, Alexa, Google Assistant and other devices.
They can come to your home; meet you in another location of your choice or you can pop into their office.
For more information please use the contact details below:
Organisation: Triple Tap Tech
Phone: 0141 353 1567 during office hours or 07805 353149 outwith office hours.
The following places have a selection of phones you can try before you buy, as well being able to provide advice and assistance.
Organisation: Deaf Connections
Phone: 0141 420 1759
Address: Centre for the Deaf, 100 Norfolk Street, Glasgow G5 9EJ
If you do want to get in touch, then please contact Carol Grice and ring or email to arrange appointment, as they are sometimes away from the building
Organisation: Deaf Services Lanarkshire
Phone: 01236 604808
Address: Unit 9 Fountain Business Centre, Ellis Street, Coatbridge, ML5 3AA
Many people find that with certain products it is very helpful to try before you buy to be sure that you are getting something that will really help you. There are many centres across the UK which have equipment on display for you to try.
Advice on trying before you buy is also available from www.ageuk.org.uk
Featured Local Information
Contacting adult social care services in North Lanarkshire
The following website has a form for contacting North Lanarkshire Council about adult social care services.
Energy Grants & Housing Support Services
A video about the new Tech Flat, which has a range of assistive technology available.
Virtual & telephone support service, along with cancer packs service, available for people affected by cancer in Lanarkshire.
"We’re still here for you"
Alzheimer Scotland is Scotland’s national dementia charity. Their aim is to make sure nobody faces dementia alone. They provide information and support to people who are worried about their memory and for everyone living with dementia and their families.
Your guide to parks, green spaces and nature.
A Local Information System for Scotland enabling people to find and share information on resources, services, groups and support in their local communities and online.
For more information visit: https://www.aliss.org/
New online debt system launched
An online form is now available for anyone who needs debt advice. Residents can make a request online, any time that suits day or night.
The form is part of a new system for managing the council's debt advice service and provides a confidential, accessible way to digitally sign required paperwork upload evidence and receive correspondence.
To complete the form, residents must use a MyAccount, which is quick and easy to set up and allows residents to access a number of services including reporting a housing or bin issue, paying Council Tax and booking a special uplift.
For more information visit the debt and advice page: https://www.northlanarkshire.gov.uk/benefits-and-money/debt-advice
NHS Lanarkshire - "Practical Tips to help my memory" booklet
If you have a problem with your memory it can have an impact on your ability to do everyday tasks. If you follow helpful habits and routines this may minimise the impact of your memory impairment. This booklet is designed by Occupational Therapists to illustrate some practical strategies that you might find helpful.
What do you want for tea? booklet
Quick and easy recipes to support you to eat well at home.
Food Train in Lanarkshire
Food Train makes hundreds of grocery deliveries every week, ensuring those most in need have access to fresh groceries.
A team of local volunteers help with household jobs, deliver books through their library service.
They also provide friendly social contact and meals through their Meal Makers and befriending services.
Aura in North Lanarkshire
Aura is a new service, supporting people affected by domestic abuse across North Lanarkshire.
This section provides a range of local services and well-being information for you to find advice or seek further assistance to support your health.
Take our quiz to see if you are a carer